IMPRESSIVE INTERIORS TERMS AND CONDITIONS
​
IMPRESSIVE INTERIORS by Deborah - This website is owned and operated by Impressive Interiors. These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the opportunity to purchase products online and to book and pay for consultations online. By accessing or using the website or our service, you approve that you have read, understood, and agree to be bound by these terms.
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
When buying an item/service, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item/service when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services or for purchasing our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
The service and all materials herein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Impressive Interiors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Indemnification
You agree to indemnify and hold Impressive Interiors harmless from any demands, loss liability, claims or expenses (including attorneys' fees) made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Impressive Interiors, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Impressive Interiors assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
​Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the terms in a material manner, we will notify you that material changes have been made to the terms. Your continued use of the website or our service after any such change constitutes your acceptance of the new terms. If you do not agree to any of these terms or any future version of the terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Preference of law and dispute resolution
These terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Ontario/Canada. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Ontario/Canada.
WHEN A PURCHASE IS MADE ONLINE YOU AGREE THAT IMPRESSIVE INTERIORS may provide any or all of the following services:
Consultations
Colour schemes
Space planning
Suggestions or procurement of products/services (ie. home furnishings, décor, professional installers/painters, etc.)
Designs for custom built-ins, furniture, etc.
Project management
LIMITATIONS OF THE DECORATOR’S RESPONSIBILITIES:
Impressive Interiors shall only be responsible for materials over which the decorator has control. Impressive Interiors shall not be responsible for any costs incurred due to structural conditions, delays or for any workmanship or materials contracted by the owner. Samples, swatches, and sample boards are meant to show characteristics and coordination of products only and clients are to be aware that actual colours or products supplied may vary from samples/swatches or online pictures shown to client.
CLIENT’S RESPONSIBILITIES:
The client is responsible for all taxes.
The client will provide a facility to receive and store deliveries, if need be.
In the event that the assignment is terminated, the retainer will be applied as compensation for the services rendered to the extent of the cost of such services based upon the regular charges.
DESIGN/SERVICES FEES AND ORDER CONFIRMATIONS ARE AS FOLLOWS: Design fee/consulting fees may be charged periodically throughout the renovation or decorating project, if the projected hours are exceeded. The designer will inform the client ahead of adding on additional hours/charges to the project such as sourcing for products, shopping with clients, supervision of the related trades, and administration, such as preparation of quotations and orders. Fees may vary depending on project.
Travel beyond 75 kilometers will have additional costs charged.
Purchases or services/installations to be rendered require full payment for custom products. Or, when specified, 75% can be paid initially, with any outstanding balances to be paid 10 days prior to delivery and/or installation, or as stated on invoice.
In addition, please be aware that a quantity of between 3 – 5% of the materials will be added to orders for: flooring, paint, tiles, etc. – this is an allowance beneficial to the client, and for the use of trades so that they do not run out of a product causing possible delays waiting on additional products to finish the project. Any unused portions of the materials ordered will be owned by the client and are not returnable for rebate or credit to suppliers.
PERMISSION TO USE PHOTOGRAPHS EXCHANGED BETWEEN CLIENT AND IMPRESSIVE INTERIORS:
The client hereby gives permission Impressive Interiors to use photographs exchanged between the them. These before and after pictures are to be used for publicity, advertising, and/or marketing purposes. The full names of the clients will not be printed alongside the photographs, nor will the full address be given out. The photographs may be used in magazines, on social media, and on Impressive Interiors online presence.
Payment made online or by the paying of invoices will be deemed a confirmation of the sale of service or products.
ALL ORDERS ARE NON-REFUNDABLE, NOR RETURNABLE, AND CANNOT BE CANCELLED.
ALL ITEMS PURCHASED ARE CUSTOM TO EACH CLIENT AND CANNOT BE RESOLD, THEREFORE, CREDITS/REFUNDS CANNOT BE GIVEN, THIS APPLIES TO ORDERS PLACED ONLINE AT www.impressiveinteriors.ca or www.impressiveinteriorsbydeborah.com
Quotations remain in effect for 10 days only, however, quotations/estimations may increase due to price increases of materials, products, or other manufacturers’ price increases, such as freight, surcharges, etc. Unless otherwise specified, prices quoted do not include tax, HST, or delivery, installation, or shipping charges.
All items including, but not limited to, furnishings, furniture, and decorative accessories, specified by the Designer shall be purchased solely by the Designer, on behalf of the client.
No responsibility is assumed for delays occasioned by failure of others to meet commitments, or for any other reason or cause beyond the Designer’s control. If an item is not available after you have purchased it online, Impressive Interiors will suggest an alternative item.
Designs, samples, drawings and specifications shall remain the Designer’s property, whether or not the work for which they are made was executed.
The Designer does not guarantee any fabric, material, or article against wearing, fading, or latent defect. The client shall have the benefit at the client’s sole expense in the assertion thereof of all guarantees and warranties against manufacturers and suppliers.
If the Designer is required to render services not contemplated by this agreement or incurs extra design time or other expenses due to changes initiated by the Client, or other cause, the Designer shall be paid for such extra services and expenses, within the reasonable value or cost thereof.
Contracts for the work of builders, carpenters, electricians, plumbing contractors, painters, and similar trade persons shall be entered into directly between the Client and the trade contractors. The Designer is not responsible for contractors’ contracts or their work.
The Designer is not obligated to render day-to-day supervisory services, but may, if requested, supervise installations of built-ins, window coverings, final placement of furniture and furnishings, and will perform other periodic inspections and observations of work on a project considered appropriate by the Designer, and/or requested by the client.
The Client has the assurance of the Designer that the Designer’s service shall be rendered in good faith and in a professional manner. However, the Designer cannot be responsible for the performance, quality, or timely completion of work by contractors, nor the failure of contractors to comply with drawings, specifications, or code. The Designer does not guarantee that any suggested contractors have the necessary insurance/bonding required by law. It is the client’s responsibility to inquire with the hired trades people and it is at the client’s discretion whether to hire or not.
In the event the Client should cancel this agreement, then all funds retained by the Designer shall remain the Designer’s. In addition, the Client shall pay any outstanding costs for merchandise or goods ordered, as well as the Design Fee owed based on the appropriate hourly charges.
This agreement is based on the terms and conditions mentioned herein, and with other agreements, as deemed verbal, or in written emails, texts, or other documents.
Updated January 2022